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In this ever demanding world, you need to stay abreast with the demands and challenges of customers. To achieve the best possible balance between customer satisfaction and associated costs and efforts, opt for BPO solutions by YMSLI.
Business Process Outsourcing (BPO) is a strategic step for companies looking to improve service levels, reduce costs, streamline processes, improve process efficiencies, and gain access to best-in-class processes without investing in requisite technology and skills.
Client Challenges
What YMSLI Provides
Customer Care Outsourcing with YMSLI: Our customer service solutions provide quality service through specialized resources adept in dealing with volumes of inbound/outbound customer service. Our experienced representatives utilize best in class tools to provide responses as required by specific businesses.
Administrative Service: YMLSI offers managed services for strategically handling your administrative services such as Billing, claims, HR activities etc.
Help Desk Support: Our help desk support centre can be beneficial if you wish to cater your customers/students/employees on real-time basis.
Mailing support: Connect with your customers directly through their mail inbox and resolve issues listed via Emails.
Data Entry Support: Add/Update/Delete inventory data or system information with one touch access to YMSLI support services.
We offer support across multiple geographies and in multiple languages and our representatives deliver customer friendly service. Our intelligent reporting helps our clients to gain a competitive advantage by optimizing their core efforts and processes.
Why Choose Us?
Contact Us to know more about our service offerings!