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Solutions & Services | IT Infrastructure Services


IT infrastructure is a key value driver for every enterprise in today's business environment. Enterprises require a flexible, secure, and responsive IT infrastructure — all at lower costs, so they can remain competitive in business.

Client Challenges

  • Higher IT infrastructure spends with reduced budgets
  • Lack of transparency in infrastructure managed services
  • Service management integration within a multi- sourced IT environment
  • Inability to effectively respond to the changing infrastructure environment
  • Latency in information access and reduced reliability and scalability due to multiple locations across the globe


What YMSLI Provides
We offer the following range of IT Infrastructure Outsourcing and Management Services:

  • IT Service Desk
  • Data Center Management Services
  • End-User Computing Services
  • Application Management Services
  • Converged Network Services
  • Managed Security Services 
  • Enterprise System Management
  • IT Service Management
  • Transformation Solutions

YMSLI Services
Yamaha Motor Solution India’s Infrastructure and Monitoring Services focus on optimizing enterprise IT infrastructure, resulting in a leaner and more efficient and scalable setup. Our service is a highly efficient network monitoring and support service designed to dramatically reduce downtime by proactively monitoring networks and identifying potential issues before they become a problem, saving you and your business time and money. By co-creating solutions with our clients and partners, we help improve user experience and agility, reduce the cost and complexity of technology and operations, and enable enterprises to stay ahead of the technology curve.

Our service portfolio includes:

IT Service Desk

  • Optimized total cost of ownership (TCO)
  • ITIL process-based delivery model
  • Business continuity and disaster recovery
  • Service response, quality and coverage
  • Operational Excellence (L0-L2)


Data Center Management

  • Data Center Planning and Readiness Services
  • Disaster Recovery / Business Continuity Services
  • Database Efficiency Services
  • Messaging Services
  • Server and Storage Virtualization Service


Network Management

  • Design, Planning & Engineering
  • Network Consultancy
  • Monitoring & Service Assurance
  • Performance Management
  • Network Administration Break
  • Network Managed Support
  • Fix/Troubleshooting
  • Network Links, Routers/Switches, Wireless Network, IP Telephony

End User Support

  • Messaging & Email Services
  • Technical Helpdesk
  • Desktop Virtualization Services
  • Anti-Virus Support
  • Application Distribution

Security Management

  • End-point security
  • Security information and event management
  • Security device management
  • Vulnerability management
  • Identity and access management
  • Data security
  • Firewall/ VPN, IDS/IPS Devices, AAA & NAC Devices

Monitoring Services

  • Resource OS Monitoring 
  • L1-L2 Support

ITIL Process Based SLA Driven Service Delivery

Other Services

  • Incident Support
  • Configuration Management
  • Problem Management
  • Release Management
  • Change Managemnet
  • Performance Analysis
  • Asset/Patch Management
  • Process Consulting
  • Auditing & Reviews
  • Implementation Support
  • Vendor Management

Our list of support activities include:

  • Antivirus and other Security Support
  • Application Performance Monitoring
  • Application Support
  • Auditing and Accounting
  • Backup and Restore Support
  • Change Management
  • Computer Operations
  • Database Monitoring
  • Disk Storage Management 
  • Desktop/Laptop Configuration
  • E-mail infrastructure setup
  • Job Scheduling
  • Messaging
  • Production Control
  • Remote secure access management
  • Second and Third Level Support Functions
  • Security Administration
  • Server and Storage Management
  • User and Administration training
  • User Provisioning
  • Utility Work
  • Virtualization and Centralized Computing

Reports/MIS

  • Availability
  • Capacity Planning
  • Trend Analysis
  • Utilization and Performance

Contact Us to know more about our service offerings!



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