•     To decrease the response time in order to increase the       efficiency of work.
•     Need for an efficient & improved dealer management system.
•     Technology migration, to build a platform independent system,       cost effective, and an open source based product.
•     Adopting Yamaha Next Generation Architecture (a java based       framework) and implementation.
•     Multi lingual system to improve user friendliness.

Post-implementation scenario: YMSLI developed a Dealer Management System for the client, providing following benefits:

•     Web-based interface, which enabled dealers to view their       monthly statements, query the contracts sold by them, generate       reports and perform certain data entry operations.
•     Managing dealers profiles and assessing dealer operations.
•     Enabled the company to collaborate with dealers throughout the       forecasting process.
•     Retain customer loyalty by improving customer satisfaction and       enhancing aftermarket sales relationships.

Benefits to YMNL:
Technology adherences

•     MVC benefits over n-tiers architecture model.
•     Support for Multiple Client Devices.
•     Replacement of an MVN component without re-writing the entire       application.
•     Robust, web-based application , no client side installation       requirement.
•     Cost redundant and money-value of an open source product.

Business Integration and Improvement:

•     Create a seamless flow of product information to steer the sales       process.
•     Reduce time by streamlining processes and gaining transparent       order tracking of auto parts.
•     Make critical decisions instantly with near real-time access to       information.
•     Personalize relationships, interactions and transactions with       dealers, channels, partners and customers by sharing data       across organizations.
•     Provide a single point of access to service after sales       information and processes.
•     Proactively handle warranty claims and issues.